- Return for refund (original purchase price only, shipping and handling is NOT refundable): 30 days from the Invoice date with original receipt.
- Refunds will be made in the form the original payment was made, i.e. if purchase was by credit card, that credit card will be refunded the cost only of the item(s) purchased. If merchandise was purchased by cash, check or PayPal, a check will be issued (refunding the cost of the item(s) only) within 7-10 business days. Customer may also request to receive the refund on an American Saddlebred Museum Gift Shop Gift Card.
- Return for replacement: Within 30 days from the Invoice date
- Return Sale items within 30 days for exchange only, unless marked “As Is”. If no replacement is available, a gift card will be issued for the purchase price.
Unless another return policy is indicated on the item, products sold by the American Saddlebred Museum, both in- store and online, are covered by the following Standard Return Policy. All products covered under this Standard Return Policy are backed by a 30-day Money Back Guarantee. You may return the item(s) to us within 30 days of your purchase for a full refund for ANY REASON. Whether the product is defective, you simply changed your mind, or are just not satisfied with the product that you received, you are welcome to send it back to us for an exchange OR A FULL REFUND. Please note that the original and return shipping and handling charges will NOT be refunded or reimbursed under any circumstances.